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Mastering Large Case Acceptance

Clinical and Business Strategies for FFS Practice Growth

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Description

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In this engaging two-hour course, Dr. Carlos Castro, Board-Certified Prosthodontist, and Marina Yefrusi, RDH and Office Manager at Georgia Prosthodontics, share their proven approach to presenting and closing large, complex treatment plans in a fully fee-for-service (FFS) model. Designed for both clinical and administrative team members, this course provides a practical roadmap for increasing case acceptance and achieving sustainable growth—without relying on insurance networks.

Attendees will learn how to deliver compelling consultations, present financial options with confidence, and create a seamless experience that motivates patients to commit to care. In addition, the speakers will reveal the strategies they used to successfully transition out of insurance networks while maintaining— and even increasing—productivity and profitability

Speakers

Dr. Carlos Castro completed his dental training at both Pontificia Universidad Javeriana and New York University College of Dentistry, where he also obtained a certificate in Advanced Education in Prosthodontics. He completed his training with a two-year surgical fellowship at Columbia University, mentored by Dr. Dennis Tarnow. During residency, he was the recipient of the Dr. Harold Litvak Fellowship Award and The Kenneth Adisman Award. He has served as Clinical Assistant Professor at the Postgraduate Prosthodontics program of Columbia University and New York University. He lectures national and internationally about implant prosthodontics and digital dentistry.

Carlos Castro DDS, FACP

Board Certified Prosthodontist

 

Marina Yefrusi, RDH is a dental hygienist and practice leader at Georgia Prosthodontics with over 15 years of experience in both clinical care and strategic practice management. She has played a pivotal role in the transformation of the practice from an insurance-dependent model to a fully fee-for-service operation, helping to build sustainable systems that prioritize high-value care and exceptional patient experience.

Marina’s expertise lies in treatment coordination, case presentation, and optimizing the patient journey to increase case acceptance—particularly in complex prosthodontic and implant cases. She has also been instrumental in identifying and reaching niche patient markets, including high-net-worth individuals and underserved language-based communities, through tailored messaging and workflow strategies.

Her unique perspective bridges clinical excellence with business growth, making her an invaluable asset in guiding dental teams to thrive in competitive markets without relying on insurance networks.

Marina Yefrusi RDH

Office Manager at Georgia Prosthodontics

Objectives

  • Discuss how to structure treatment plan presentations for high acceptance
  • Identify language and strategies that build patient trust
  • Learn how to coordinate clinical and administrative roles for consistent messaging
  • Understand overcoming financial and insurance-related objections
  • Review strategies on how to exit insurance networks without compromising case flow or revenue

Contact
Information

  • gpsdentaltraining@gaprostho.com
  • 6320 Sugarloaf Parkway Duluth, GA 30097

Agenda

3:00 pm - 3:30 pm

Registration

3:30 pm - 5:00 pm

Lecture 1

5:00 pm - 5:30 pm

Coffee Break

5:30 pm - 7:00 pm

Lecture 2

7:00 pm - 7:30 pm

Q&A

7:30 pm - 8:00 pm

Closing - Wine and cheese